Privacy Policy

This Privacy Policy applies between you, the user of our website, and Calserv Ltd, the owner and provider of this website. Calserv Ltd takes the privacy of your information, very seriously. This privacy policy applies to our use of any and all data collected by us, or provided by you in relation to the use of the website.

Definitions and interpretations

Data - Collectively all information that you submit to Calserv Ltd, via the website. This definition incorporates, where applicable, the definition provided in the Data Protection Laws.

Data Protection Laws - any applicable law, relating to to the processing of personal Data, including but not limited to the GDPR, and any national implementing and supplementary laws, regulations and secondary legislation.

GDPR - The UK General Data Protection Regulation.

We, Ours or Us - Calserv Ltd.

User or you - Any third party that accesses the website, and is not either employed by Calserv Ltd, or engaged as a consultant, and accessing the website in connection with with provision of such services.

Website - the website of Calserv Ltd and any sub domains of the site, unless expressly excluded by their own terms and conditions.

In this Privacy Policy, unless the context requires a different interpretation;

  • The singular includes the plural and vice versa.
  • References to sub clauses, clauses, schedules or appendices, are to those of this policy.
  • References to persons, include firms, companies, government entities, trusts and partnerships.
  • “Including” is understood to mean “including without limitations”.
  • Reference to any statutory provisions, includes any and all modifications or amendments of it.
  • The headings or sub headings do not form part of this policy.

Scope of this Privacy Policy

1. This Privacy Policy, applies only to the actions of Calserv Ltd and Users, with respect to our Website. It does not extend to any websites that can be accessed from this website including but not limited to, any links we may provide to social media websites.

2. For purposes of the applicable Data Protection Laws, Calserv Ltd is the Data Controller. This means that Calserv Ltd determines the purpose for which and the manner in which, your data is processed.

How we collect Data

1. We collect data in the following ways;

  • Data is given to us by you and,
  • Data is collected automatically.

Data that is given to us by you

Calserv Ltd will collect your data in a number of ways for example;

  • When you contact us through the website, by telephone, post, email, or through any other means, in each case, in accordance with this Privacy Policy.

Data that is collected automatically

1. To the extent that you access the website, we may collect your data automatically, for example;

  • We may automatically collect some information about your visit to the Website. This information helps us to make improvements to our website content and navigation, and includes your IP address, the date, times and frequency with which you access the website, and the way you use and or interact with the site.

Keeping data secure

1. We will use technical and organisational measures to safeguard your data, for example;

  • Access to your account is controlled by a password and a username that is unique to you.
  • We store your data on secure servers.
  • Technical and organisational measures, include measures to deal with any suspected data breach.
  • Details for information on how to protect your information and your computers and devices against any data breaches or viruses, can be found at a HM Government supported website www.getsafeonline.org

Data Retention

1. Unless a longer retention is required or permitted by law, we will only hold your Data on our systems for the period necessary, to fulfil the purposes outlined in this privacy policy, or until you request that data to be deleted.

2. Even if we delete your data, it may still persist on backup or archival media or records for legal, tax or regulatory purposes.

Your Rights

1. You have the following rights in relation to your data;

  • Right to access the right to request copies of the information we hold. We are legally entitled to charge you a fee if we believe your request is manifestly unfounded or excessive. We may refuse your request, however we will tell you the reasons why.
  • Right to correct the right to have your data rectified if it is inaccurate or incomplete.
  • Right to erase the right to have your data erased from our systems.
  • Right to restrict our use of your data the right to block us from using your data or limit the use.
  • Right to data portability the right to request that we move, copy or transfer your data.
  • Right to object the right to object to our use of your data.

2. To make enquires about your data please contact the data controller at; info@calservltd.co.uk

3. If you are not satisfied with the way any complaints or enquiries are handled in relation to your data, you may be able to refer yourself to the Information Controller. Their details can be found online www.ico.org.uk

4. Please contact us if you believe your data is accurate and current.

5. Our website may from time to time, provide links or signposts to other Websites. We have no control over such websites, and are not responsible for the content of these websites. This Privacy Policy does not extend to the use of such websites. You are advised to read the Policy or statement of other websites before using them.

Changes of business ownership and control

1. In the event that Calserv Ltd for business reasons, wish to enter into a sale of the company, or transfer control all, or part of Calserv Ltd, data provided by users will, be transferred along with that part, or new owner, or new controlling party. They will be permitted to, under the terms of this policy, be permitted to use the data for which it was originally supplied.

2. We may also disclose Data to prospective purchasers. In this case, we will takes steps to ensure your privacy is protected.

General

1.You may not transfer any of your rights under this Privacy Policy to any other person. We may transfer our rights under this policy, where we reasonably believe your rights will not be affected.

2.If any court or any competent authority, finds that any provision of this policy is invalid, illegal or unenforceable, then that provision or part of, will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions, of this policy will not be affected.

3.Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy, will be deemed a waiver of that or any other right or remedy.

4.This Policy will be governed by and interpreted, according to the law of England and Wales. All disputes arising under this policy will be subject to to the exclusive jurisdiction of the English and Welsh Courts.

Changes to this Policy

Calserv Ltd reserve the right to change this policy, as we may deem necessary, from time to time, or as required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of this Privacy Policy, on your first use of the Website, following any alterations.

You may contact Mr Nigel Crabb or Mr Wayne Crabb by email at: info@calservltd.co.uk